REFUND POLICY
Try ZoomNice with confidence.
If the paid experience is not right for you, the original purchaser can request a refund within 14 days of purchase.
Last updated July 24, 2026
14
day refund promise
No long form and no pressure to keep a product that does not fit your workflow.
1. Eligibility
A ZoomNice lifetime-license purchase is eligible for a refund when the request is submitted within 14 calendar days of the purchase date and is made by the original purchaser. This policy applies to purchases completed through the official ZoomNice checkout.
2. How to request a refund
Email andyabc@gmail.com from the address used for your ZoomNice account. Include the purchase email and, if available, the Stripe receipt or checkout reference. We may ask for limited information needed to verify the transaction.
3. Refund amount
For an eligible request, we refund the amount paid for the ZoomNice license to the original payment method. Taxes, currency-conversion costs or charges imposed directly by a bank or payment provider may be handled according to applicable law and the provider’s rules.
4. Processing time
We normally submit an approved refund promptly. Stripe and your financial institution may require 5–10 business days to display the credit after it has been issued.
5. Access after a refund
When a refund is processed, paid access associated with that purchase ends and the account returns to the free plan. Videos already exported remain yours, but future clean exports will again require a valid paid license.
6. Requests after 14 days
Requests received after the 14-day period are generally not refundable unless required by applicable consumer law. Please contact us if you believe there was a duplicate charge, an unauthorized transaction or a material billing error.
7. Changes and contact
We may update this policy for future purchases. A change will not reduce rights that already applied when you purchased. Refund questions may be sent to andyabc@gmail.com.